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Warranty

A new Cedar roof is a big investment, typically involving thousands of your hard-earned dollars for 50+ years of lasting beauty. As with any big investment, knowing in advance what your warranty covers could save you thousands in the event that problems arise with your roof.

 

At Shake Guys we provide 2 warranties on new roofs:

Workmanship Warranty

 

Our 5 year warranty (industry standard) on new Cedar Shake Roof Installations protects against roof system failures due to improper installation. It does not cover damage due to natural causes such as animal, bird, termites or insect damage, hail, snow, ice dams, lightning, tornadoes, severe winds with peak gust speeds of 75 mph or higher, or other natural events that are considered acts of God. It also does not cover damage due to settlement, dry rot, improper maintenance or lack thereof by the homeowner, stoppage of roof drains, gutters or other conditions beyond the control of contractor which cause ponding or standing of water. Our warranty will become void if companies other than Shake Guys make modifications to the roofing system. The Shake Guys workmanship warranty allows Shake Guys, at its discretion, to choose to repair or replace the affected area of the roof with like kind and quality of material.

 

The GOOD NEWS is that the VAST MAJORITY of issues with workmanship show up almost immediately with few taking more than a year to come to light. Our 5 year warranty is truly more than you’ll ever need thanks to our expert workmanship and top quality products.

Product Warranty

 

Manufacturer warranties on cedar shake vary little. The quality of the wood is what typically determines the length of time the shakes are covered. At Shake Guys, we only use Premium Cedar Shakes which come with 40 and even 50 year product warranties depending on our supplier! Because high quality cedar is rare and in demand we must source our Premium 90% to 100% Edge Grain from a half dozen of Canada’s Western Red Cedar mills.

We're invested in protecting what matters most to you.

When you choose Shake Guys - we'll will help you choose the best option for your Residential or Commercial Projects

Siding Repair & Installation

Asphalt Shingle Installation

Clay Tile Repair

Installation and Repair of Gutter & Downspouts

Stephanie Tuthill
Stephanie Tuthill
in the last week
Highly recommend. Reached out for roof inspection. Chad provided up to date info on time of arrival and even came early. He was extremely helpful and explained options for roof. I appreciated that he wasn’t trying to upsell me and I would definitely reach out them again. He was very thorough and cautious of my toddler when on the roof. I would recommend them to anyone in the area for an honest quote and assessment.
Armin Klomsdorf
Armin Klomsdorf
7 months ago
My experience with the Shake Guys and specifically Chad has been outstanding. After calling a different cedar shake roofing company and being put in a multi-month queue for service and inspection I called the Shake Guys. I had the opposite experience. Chad got back to me right away and we were able to schedule a visit within a week. It immediately became evident Chad is an expert in his field and he took the time to educate me on proper Cedar Shake installation, materials, maintenance and lifespan expectations. After Chad surveyed the roof and made a small repair, he provided a thorough explanation of recommended maintenance to maximize the lifespan of our 6 year old roof. We plan to continue our relationship with the Shake Guys for maintenance and repair thanks to Chad's helpfulness and professionalism.
Ann B
Ann B
6 months ago
These guys are the best! They sealed our cedar roof this summer-fair price, professional, easy to work with, trustworthy, great job. Then, we had some leaks -they happily came and inspected (totally took their time to find the problem, which wasn't straightforward). Turns out it was stucco timbers and not even the roof. Connor and Al were on their cell phones diagnosing with the hose, they found the problem after many years of roofers couldn't. Love these guys! Love this company! Refreshing to find a company so accessible, customer service oriented, pleasant to work with, honest-and their work is beautiful!
Frank Janezic
Frank Janezic
3 months ago
Shake Guys were very responsive, did a very good job communicating appointments, any delays, etc... Worked with me on job pricing that left me very satisfied.
Jon Gossett
Jon Gossett
4 months ago
They were great. Only thing was the workers left a few tools and garbage behind in the yard. I called them and the supervisor came and picked it up.
Stephanie Tuthill
in the last week
Highly recommend. Reached out for roof inspection. Chad provided up to date info on time of arrival and even came early. He was extremely helpful and explained options for roof. I appreciated that he wasn’t trying to upsell me and I would definitely reach out them again. He was very thorough and cautious of my toddler when on the roof. I would recommend them to anyone in the area for an honest quote and assessment.
Armin Klomsdorf
7 months ago
My experience with the Shake Guys and specifically Chad has been outstanding. After calling a different cedar shake roofing company and being put in a multi-month queue for service and inspection I called the Shake Guys. I had the opposite experience. Chad got back to me right away and we were able to schedule a visit within a week. It immediately became evident Chad is an expert in his field and he took the time to educate me on proper Cedar Shake installation, materials, maintenance and lifespan expectations. After Chad surveyed the roof and made a small repair, he provided a thorough explanation of recommended maintenance to maximize the lifespan of our 6 year old roof. We plan to continue our relationship with the Shake Guys for maintenance and repair thanks to Chad's helpfulness and professionalism.
Ann B
6 months ago
These guys are the best! They sealed our cedar roof this summer-fair price, professional, easy to work with, trustworthy, great job. Then, we had some leaks -they happily came and inspected (totally took their time to find the problem, which wasn't straightforward). Turns out it was stucco timbers and not even the roof. Connor and Al were on their cell phones diagnosing with the hose, they found the problem after many years of roofers couldn't. Love these guys! Love this company! Refreshing to find a company so accessible, customer service oriented, pleasant to work with, honest-and their work is beautiful!

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