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Warranty

A new Cedar roof is a big investment, typically involving thousands of your hard-earned dollars for 50+ years of lasting beauty. As with any big investment, knowing in advance what your warranty covers could save you thousands in the event that problems arise with your roof.

 

At Shake Guys we provide 2 warranties on new roofs:

Workmanship Warranty

 

Our 5 year warranty (industry standard) on new Cedar Shake Roof Installations protects against roof system failures due to improper installation. It does not cover damage due to natural causes such as animal, bird, termites or insect damage, hail, snow, ice dams, lightning, tornadoes, severe winds with peak gust speeds of 75 mph or higher, or other natural events that are considered acts of God. It also does not cover damage due to settlement, dry rot, improper maintenance or lack thereof by the homeowner, stoppage of roof drains, gutters or other conditions beyond the control of contractor which cause ponding or standing of water. Our warranty will become void if companies other than Shake Guys make modifications to the roofing system. The Shake Guys workmanship warranty allows Shake Guys, at its discretion, to choose to repair or replace the affected area of the roof with like kind and quality of material.

 

The GOOD NEWS is that the VAST MAJORITY of issues with workmanship show up almost immediately with few taking more than a year to come to light. Our 5 year warranty is truly more than you’ll ever need thanks to our expert workmanship and top quality products.

Product Warranty

 

Manufacturer warranties on cedar shake vary little. The quality of the wood is what typically determines the length of time the shakes are covered. At Shake Guys, we only use Premium Cedar Shakes which come with 40 and even 50 year product warranties depending on our supplier! Because high quality cedar is rare and in demand we must source our Premium 90% to 100% Edge Grain from a half dozen of Canada’s Western Red Cedar mills.

We're invested in protecting what matters most to you.

When you choose Shake Guys - we'll will help you choose the best option for your Residential or Commercial Projects

Siding Repair & Installation

Asphalt Shingle Installation

Clay Tile Repair

Installation and Repair of Gutter & Downspouts

Ed Dolezal
Ed Dolezal
3 months ago
Shake Guys did a magnificent job installing our new EcoStar composite roof system and snow guards. From the initial estimate to the final inspection they kept us informed of the entire process and what to expect at every stage of the project. Sal, the project manager, was very experienced and informative yet also very professional and personal. The final result was amazingly aesthetic and adds not just curb appeal but real value to our home, it reduced our homeowners insurance by approximately 10% and surely makes us the envy of our neighbors, well done!!
chelsea krause
chelsea krause
2 months ago
Very efficient once the long wait for materials was over. They brought a crew of about 10-15 guys and our very large cedar roof was completed in a little over a week. Julio was a great resource and made sure clean up was done well.
mary van de kamp nohl
mary van de kamp nohl
a week ago
I can’t rate these guys high enough! They ripped off our 5 year-old roof (installed by another contractor) which failed because of a manufacturing error. The previous roofer was ok, but what a difference! The Shake Guys were extraordinary! From their fair bid, to their careful attention to details, extensive knowledge and experience and their conscientious cleanup, this re-roofing job (November 2024) was excellent! At times they had 15 people working on the 5,000 square foot roof. But everything was extremely well co-ordinated. We can confidently recommend The Shake Guys without reservation!
Cynthia Dillon
Cynthia Dillon
3 months ago
Our experience with Chad Treutler from Shake Guys has been great! Chad took his time and explained thoroughly what work we needed to have done. Chad explored repair options & each associated cost. We did not feel rushed, the price was appropriate for the job & was good for us. We’re completely pleased with their work. We definitely recommend Shake Guys & would use them again!
Michelle Marmé
Michelle Marmé
9 months ago
I could not be happier with either the Shake Guys or the work that they did for me. Originally, I contacted them to provide the yearly treatment for the cedar shake roof on my recently acquired house. Various issues arose and we agreed that replacing to the roof with more sustainable, fire resistant, fabricated materials would be the best choice for my needs. Their patience with the process, the HOA, and weather have been beyond expectations. Because we had numerous delays from my end, I worked with many of the staff at Shake Guys between my first calls in August 2023 & completion in April 2024. Josh and his team were amazing in their work & interactions with me.They did a beautiful job, left my property in pristine shape, and worked with numerous other trades to coordinate completion in less time than anticipated. I could not be happier. Each contact has been terrific
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Ed Dolezal
3 months ago
Shake Guys did a magnificent job installing our new EcoStar composite roof system and snow guards. From the initial estimate to the final inspection they kept us informed of the entire process and what to expect at every stage of the project. Sal, the project manager, was very experienced and informative yet also very professional and personal. The final result was amazingly aesthetic and adds not just curb appeal but real value to our home, it reduced our homeowners insurance by approximately 10% and surely makes us the envy of our neighbors, well done!!
chelsea krause
2 months ago
Very efficient once the long wait for materials was over. They brought a crew of about 10-15 guys and our very large cedar roof was completed in a little over a week. Julio was a great resource and made sure clean up was done well.
mary van de kamp nohl
a week ago
I can’t rate these guys high enough! They ripped off our 5 year-old roof (installed by another contractor) which failed because of a manufacturing error. The previous roofer was ok, but what a difference! The Shake Guys were extraordinary! From their fair bid, to their careful attention to details, extensive knowledge and experience and their conscientious cleanup, this re-roofing job (November 2024) was excellent! At times they had 15 people working on the 5,000 square foot roof. But everything was extremely well co-ordinated. We can confidently recommend The Shake Guys without reservation!
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